Welcome to Telik
Build AI agents that answer your customers by voice and chat, on your website, phone line and messaging apps.
Telik lets you create an AI agent: an assistant that talks to your customers on your behalf. You tell it how to behave, give it your business information, and choose where people can reach it. No coding needed.
How it works
Create an agent
Pick the kind of agent you want, give it a name, and write a few lines describing its job. Telik can draft these instructions for you.
Teach it about your business
Upload PDFs, add pages from your website, or connect apps like Google Drive and Notion so the agent can answer questions accurately.
Test it privately
Call or chat with your agent in Test Mode before any customer can reach it.
Put it in front of customers
Add the chat and voice widget to your website, or connect a phone number, WhatsApp or Telegram.
Start here
Create your account
Sign up and set up your workspace.
Create your first agent
Walk through the agent setup, step by step.
Test your agent
Talk to your agent before it goes live.
Add the widget to your website
Let visitors chat and talk with your agent.
Words you'll see
| Term | What it means |
|---|---|
| Agent | Your AI assistant. Each agent has its own instructions, voice, knowledge and channels. |
| Prompt agent | An agent that follows one set of written instructions in every conversation. Best for most businesses. |
| Workflow agent | An agent that follows a designed flow of stages and branches, for conversations that should always go the same way. |
| Channel | Where customers reach your agent: web widget, phone, WhatsApp or Telegram. |
| Test Mode | A private channel only you can use, so you can try your agent safely. |
| Knowledge | Documents and web pages your agent can look things up in when it answers. |
Need help?
Email support@telik.ai and we'll get back to you.